Third project workshop on regulatory requirements for medical devices in Digital Health

As part of the Online Workshop Series to Explore Innovation in Transitional Care, the third and final session brought together healthcare professionals, researchers, and innovators to tackle one of the most challenging aspects of bringing medical innovations to market: regulatory compliance. The series, organized under the framework of the EVOLVE2CARE project (learn more here), aimed to support those working at the intersection of healthcare and technology by providing actionable insights from leading experts.

In this final workshop, Mrs. Katerina Zisaki, Quality and Regulatory Director at PKNM Solutions, delivered an in-depth presentation on the regulatory pathways for medical devices and digital health solutions in Europe. Her talk shed light on the complexities of CE certification, the Medical Device Regulation (MDR), In Vitro Diagnostic Regulation (IVDR), and the upcoming Artificial Intelligence Act (AI Act), offering practical advice for researchers and startups on how to successfully navigate these processes.

Understanding the CE Certification Process

Mrs. Zisaki emphasized the importance of CE certification, which ensures that a medical product meets general safety and performance requirements under European medical device regulations. She highlighted that beyond the 27 EU member states, several other countries—including Switzerland, Turkey, and Serbia—also recognize CE-certified products, expanding market access for compliant innovations.

A key takeaway was the broad definition of medical devices under European law. These can include:

  • Instruments and implants
  • Standalone software
  • In vitro diagnostic tools
  • Digital health solutions embedded in healthcare systems

To qualify as a medical device, the product must serve a medical purpose such as diagnosis, treatment, monitoring, or rehabilitation. She also discussed the two main regulations governing these products: the Medical Device Regulation (MDR – 2017/745) and the In Vitro Diagnostic Regulation (IVDR – 2017/746).

The Regulatory Pathway for Medical Devices

The certification process involves several critical steps:

  1. Defining the Intended Use: If a product falls within the legal definition of a medical device, the regulatory pathway applies automatically.
  2. Establishing a Quality Management System (QMS): A structured QMS (typically based on ISO 13485) is mandatory for compliance.
  3. Technical Documentation: Detailed records on product design, functionality, and risk assessment are required.
  4. Notified Body Involvement: For higher-risk devices (Class IIa, IIb, and III), an external Notified Body must evaluate compliance before the product can enter the market.

Mrs. Zisaki pointed out that the AI Act, which will be fully enforced by 2026, introduces additional requirements for artificial intelligence-driven medical devices, reinforcing the need for robust validation processes.

From Lab to Market: The Innovation Roadmap

The transition from research to market-ready innovation follows a structured process, starting with early-stage technology readiness levels (TRLs):

  • TRL 4-5: Proof of concept in a laboratory setting
  • TRL 6: Design verification and initial regulatory steps
  • TRL 7-9: Clinical validation and certification for market access

One critical point she stressed was the importance of locking the design at the verification stage. Continuous modifications during the validation process can delay certification and increase costs, making early regulatory alignment essential.

Digital Health & Software as a Medical Device (SaMD)

Mrs. Zisaki elaborated on the growing role of digital health solutions, noting that most software-driven healthcare products now fall under Rule 11 of the MDR. If software influences medical decisions, it is classified as a medical device and requires compliance with MDR standards.

Key challenges for software-based medical devices include:

  • Cybersecurity & Data Privacy: Compliance with GDPR and cybersecurity standards (ISO 27001, 27701)
  • Software Lifecycle Management: Ensuring a structured software development and maintenance process
  • Clinical Validation: Demonstrating that the software meets real-world medical needs

For startups and research teams developing digital health solutions, Mrs. Zisaki emphasized the importance of working with regulatory specialists early in the development phase to avoid costly compliance roadblocks.

Overcoming Regulatory Barriers: Industry Perspectives

During the Q&A session, participants raised concerns about regulatory complexity, high certification costs, and slow approval timelines. Key insights from the discussion included:

  • Engaging regulatory experts early can prevent costly redesigns.
  • Investors are hesitant to fund startups without a clear regulatory pathway.
  • Europe’s regulatory environment differs from the U.S., with fewer fast-track approval options.

Industry expert Mr. Petros Malitas highlighted the need for more structured regulatory science education to bridge the knowledge gap between researchers and compliance experts.

Wrapping up the Workshop Series

As the final event of the Online Workshop Series to Explore Innovation in Transitional Care, this session provided participants with the tools and knowledge needed to navigate one of the most challenging aspects of healthcare innovation. Throughout the series, participants gained perspectives on fostering innovation, collaboration, and compliance across multidisciplinary teams.

Mrs. Zisaki’s keynote presentation was a powerful reminder that regulatory readiness must be part of the innovation strategy from the very beginning, not an afterthought. Success in bringing medical technologies to market depends on a clear understanding of the regulatory landscape, early planning, and collaboration between innovators, investors, and compliance experts.

The EVOLVE2CARE team thanks all participants, speakers, and contributors to this engaging workshop series and looks forward to continuing the conversation around innovation and impact in transitional care.

Second project workshop on aligning innovation with healthcare stakeholder needs

On March 11, 2025, the EVOLVE2CARE project continued its online workshop series, bringing together experts, researchers, and healthcare professionals to explore innovative approaches in Transitional Care.

The workshop titled “Aligning Innovation with Healthcare Stakeholder Needs” was the second under the whole name of “Accelerating Innovation in Transitional Care – Identifying Key Needs & Meaningful Impact” series.

Dr. Kostas Bakogiannis, a renowned Medical Doctor & Cardiologist, shared his expert insights into the challenges facing the healthcare sector. He focused on how innovation can better align with the needs of healthcare stakeholders, providing valuable perspectives on the evolving landscape.

Dr. Bakogiannis posed a critical question: Could digital health tools and innovations be a catalyst for improvement? He explored how these technologies might bridge the gap between clinical trial expectations and real-world healthcare realities.

Developing digital solutions for patient engagement

Reflecting on his work in digital cardiology, Dr. Bakogiannis shared his experience leading the Cardiovascular Prevention and Digital Cardiology Lab, founded in 2018. His team aims to create digital tools that enhance patient adherence to treatment and improve communication between patients and healthcare providers. One of their first projects, developed a patient-centered app “ThessHF” for heart failure patients.

The app was designed to be user-friendly, supporting adherence to treatment plans while strengthening the patient-clinic relationship. Clinical validation through the study showed that:

  • Self-care levels significantly improved within the first three months.
  • Quality of life showed slight improvements.
  • However, adherence to the app dropped significantly after the second month, highlighting usability challenges.

These findings underscored the importance of designing digital tools that are not only effective but also engaging for long-term patient use. 

Challenges in implementing digital health solutions

Dr. Bakogiannis emphasized the challenges in integrating digital health solutions into everyday clinical practice. Healthcare professionals face overwhelming workloads, time constraints, and burnout—issues exacerbated globally, particularly after the COVID-19 pandemic.

While many digital solutions promise transformation, real-world implementation often falls short of expectations. 

Key barriers include:

  • Regulatory & Legal Challenges – Issues such as data privacy, cybersecurity, and the lack of a harmonized health technology assessment process hinder widespread adoption.
  • Lack of Standardization & Interoperability – Many digital tools lack seamless integration with existing healthcare systems and require standardized validation frameworks.
  • High Costs, Lack of Cosy-Effectiveness Studies & Lack of Reimbursement Models – Digital health solutions remain costly, and healthcare administrators often demand cost-effectiveness studies before approving new technologies.

AI in Healthcare: Endogenous & Existing Challenges

  • Lack of trust in AI-driven decision making – Many healthcare professionals remain skeptical about AI-based recommendations, fearing errors.
  • Bias linked to lack of harmonized & qualitative data – AI models require high-quality, standardized data, but inconsistencies and biases in datasets can lead to unreliable results.
  • The “Black Box” problem & lack of transparency – AI decision-making processes can be opaque, making it difficult for clinicians to understand or validate AI-generated conclusions. The push for explainable AI is critical in overcoming this challenge.

Proposed solutions for overcoming challenges

  • Aligning innovation with clinical needs – Co-designing solutions with all stakeholders to ensure digital tools are human-centered, user-friendly, and seamlessly integrated into clinical workflows.
  • Policy & regulatory adaptation – Establishing fast-track approval pathways while aligning with existing policies for data privacy and security.
  • Financial & reimbursement models– Developing cost-effectiveness studies to support value-based reimbursement models and encourage investment in digital health solutions.
  • AI & data ethics optimization – Implementing explainable AI and bias mitigation strategies to enhance trust and transparency in AI-driven healthcare solutions.
  • Physician & patient education & digital literacy – Integrating digital health training into medical education and expanding workshops for patients, caregivers, and healthcare professionals to improve adoption and engagement.

The EVOLVE2CARE’s KPI Framework

One of the biggest challenges in healthcare innovation is ensuring that new solutions meet the expectations of real-world healthcare realities. To bridge this gap, the EVOLVE2CARE project has developed a KPI framework that evaluates the development and real-world impact of health tech innovations within Living Labs. 

The 4 Key Stakeholder Categories

EVOLVE2CARE’s KPIs are structured around the four primary groups impacted by health innovation:

  • Healthcare Professionals – Measuring how digital tools improve clinical efficiency, reduce workload, and enhance decision-making. 
  • Patients – Focusing on individualized care and digital health literacy. KPIs in this category assess whether patients are empowered, informed, and confident in using digital tools for their health management.
  • Hospitals & Organizations – Evaluating interoperability, cost-effectiveness, and system-wide adoption of digital health solutions. EVOLVE2CARE emphasizes value-based impact assessments, helping hospitals and policymakers determine which innovations deliver both economic and clinical benefits.
  • Caregivers – Recognizing the essential role of family members and informal caregivers in transitional care. KPIs in this category assess whether digital health tools help caregivers provide better support, reduce stress, and enhance communication with healthcare teams.

What’s next?

The final session of the EVOLVE2CARE workshop series will focus on one of the most pressing aspects of healthcare innovation: regulatory requirements. Bringing together experts in digital health and medical device compliance.

Join us as we tackle the complexities of regulation and discuss strategies for successfully navigating the evolving landscape of digital health compliance. 

First project workshop on empowering Innovators to transform Transitional Care

On March 4, 2025, the EVOLVE2CARE project launched its online workshop series, bringing together experts, researchers, and healthcare professionals to explore innovative approaches in Transitional Care.

The workshop, titled “Empowering Innovators to Transform Transitional Care”, was the first out of three online events from the “Accelerating Innovation in Transitional Care” workshop series and brought together over 15 healthcare experts to explore how Living Labs drive innovation and support real-world experimentation.

Teemu Santonen, Principal Lecturer at Laurea University of Applied Sciences, shared insights into the Living Lab approach, showcasing how their Living Lab in Finland tested innovative health monitoring sensors. 

More specifically, during the first session, Teemu highlighted the role of Living Labs in healthcare innovation, particularly for people with dementia, and provided a detailed case study illustrating the importance of market validation and user-driven development. This approach ensures that living Labs facilitate real-world validation of healthcare technologies by ensuring alignment with user needs, ethical considerations, and market feasibility.

Below are the key takeaways from his presentation:

Case Study: Wearable sensors for dementia patients & the role of living labs

  • Aalto University developed and tested a biodegradable wearable pressure and temperature sensor in a lab environment with the aim of commercialization.
  • Their initial funding application to Business Finland was rejected due to a lack of proper user and market research.
  • By partnering with Living Labs, a new joint funding application was submitted, incorporating a Living Lab approach—this time, the funding was approved.

This case study highlighted that Living Labs are often essential for securing funding, as they demonstrate market relevance and product feasibility.

Defining Technology Readiness Levels (TRLs) & the challenges of scaling innovations

Understanding Technology Readiness Levels (TRLs) is essential for assessing the maturity of health tech innovations.

  • The project initially assumed the solution was at TRL 4 (validated in a lab setting). However, further evaluation showed that only parts of the solution had been tested, and it lacked real-world implementation.
  • Without proper user interaction and a clear commercialization strategy, the actual TRL was lower, reinforcing the importance of Living Labs in guiding innovation from early development to market entry.

Co-defining the values of the EVOLVE2CARE’s KPI Framework

One of the biggest challenges in healthcare innovation is ensuring that new solutions meet the expectations of innovators while also addressing business needs, user requirements, and data access challenges. To tackle this, the EVOLVE2CARE project has developed a KPI framework that helps measure the development and impact of health tech innovations within Living Labs.

Five (5) KPI EVOLVE2CARE’s categories identified:

  • Business & Scale-Up Support – Helping innovators secure funding, expand, and reach new markets.
  • User Recruitment & Engagement – Ensuring real-world feedback shapes innovation.
  • Access to Data & Legal Support – Overcoming compliance and regulatory barriers.
  • Real-Life Testing & Experimentation – Supporting clinical trials, prototyping, and product validation.
  • Collaboration & Networking Opportunities – Strengthening partnerships across public, private, and academic sectors.

Interactive KPI ranking: What matters most?

Through an interactive quiz, participants ranked the most critical KPIs for assessing innovation success, providing valuable feedback that will shape future evaluation methods in the field.

Key insights from the poll:

  • Business & Scale-Up Support ranked as the highest priority, highlighting the importance of funding and market expansion, while Access to Data & Legal Support ranked lower than all.
  • The market adoption rate of innovations ranked as the most important KPI for scaling success, while the number of innovations expanded into new markets received neither one vote.
  • User satisfaction with the innovation process ranked as the most critical KPI for measuring engagement.
  • The biggest barrier to accessing relevant data for innovation was identified as data privacy and legal restrictions.
  • Cross-border networking was identified as the most valuable type of collaboration for innovators, reinforcing the importance of international cooperation in healthcare innovation.

What’s next?

As the workshop series continues, future sessions will further explore innovative solutions in Transitional Care. The upcoming workshops will elaborate on how innovative solutions can better cover the needs of the Healthcare stakeholders, and how significant barriers can be overcome.

More specifically:

  • The second workshop will explore “Aligning Innovation with Healthcare Stakeholder Needs.”
  • The final session will address “Breaking Barriers—Key Factors for Driving Innovation in Transitional Care.”

Interested in joining the conversation?