A conversation with Heikki Pitkänen on building a regulation-smart Europe

Europe’s innovators are full of ambition — but often struggle to navigate the maze of regulations that govern digital and health technologies. As new frameworks like the AI Act, Data Act, and European Health Data Space (EHDS) take shape, the need for clear, accessible, and practical regulatory literacy has never been greater.

We had a talk with Heikki Pitkänen, CEO and Founder of Lean Entries, a company that translates complex regulations into digital guidance tools for innovators, startups, and SMEs. Drawing from his decades of experience in medical device regulation, Heikki shares his insights on how Europe can turn compliance into a competitive advantage — and why simplifying complexity is the next big step for innovation.

Read the full interview below:

Question: Many innovators feel “drowned in regulatory complexity.” From your experience, what are the most common misconceptions or challenges among startups in digital health and MedTech?

I think the main challenge is that there are numerous regulations. It is a maze, and despite all the simplification from the European Commission and the European legislator’s perspective, the maze will remain. In my opinion, the more foundational issue is clarity—regulatory clarity, and as a result, regulatory literacy—which should be established at the earliest possible stage of innovation. What happens very typically is that innovator teams do not have the knowledge or prior experience in compliance with regulations. They often assume it can be addressed later, but in fact, regulations and related standards hold critical inputs that need to be considered from the start to avoid costly re-design. When establishing a company and writing a business plan, the regulatory strategy should be part of that package. This helps innovators understand what they face, make informed decisions, manage risks, and estimate costs.

Question: According to Mario Draghi’s 2024 report on the future of European competitiveness, over half of European SMEs see regulation as their No.1 barrier. How can we close this gap?

The reason, I think, is that many innovators don’t realize early on how critical it is to understand the basics. We’ve seen rare cases where founders have prior experience in highly regulated fields, like medical devices. These companies already have systems in place for the Medical Device Regulations (MDR or IVDR), so adding AI Act requirements—such as an AI life cycle or change management protocol—is straightforward. For them, compliance is practical, even though it consumes a substantial amount of resources and requires adapting to the evolving requirements for AI systems. But most early-stage teams lack this experience and miss the opportunity to make educated decisions on compliance. In my experience, this causes many failures and losses, not only in Europe but globally. This is also an opportunity for Europe to lead by improving compliance with its own and global regulations. Beyond top-down simplification, we need to recognize the foundational importance of bottom-up regulatory clarity. That is the most effective means of closing the gap.

Question: The EU is introducing several landmark regulations — AI Act, Data Act, European Health Data Space (EHDS) — all of which will shape the future of digital health. What do these mean for innovators in practice?

These regulations are designed with good intentions and offer clear benefits. For example, the EHDS aims to enable harmonised secondary use of health data across Europe, supporting faster development of AI-driven health solutions. However, practical challenges remain: How will the data-sharing work? Are hospitals and other data holders ready? What are the timelines for compliance? In practice, innovators face a steep learning curve with the increased maze. For early-stage innovators, the biggest hurdle is the overlap and volume of regulations. Recertification cycles add unnecessary burden while unannounced audits already keep manufacturers sharp with their processes. Greater trust and smarter monitoring could reduce this workload and the spending of resources.

Question: Lean Entries has developed e-tools that translate complex regulations like the Medical Device Regulation (MDR), In Vitro Diagnostic Regulation (IVDR), AI Act, Data Act, and European Health Data Space (EHDS) into step-by-step, no-code guidance. How do these tools work in practice, and how do they help innovators make compliance easier and faster from day one?

Our tools are delivered through partnerships with innovation hubs, universities, and clusters. These organizations provide the access free of charge to startups, SMEs, and public-sector teams, including translational researchers and even students. The platform applies a unique step-engine questionnaire that guides users through the myriad of regulatory requirements in a structured and personalized way. It builds on a fully referenced breakdown of regulations and related guidance documents, combined with examples, terminology, and guidance from those sources embedded directly in the interface, where innovators need it. The platform helps innovators navigate complex frameworks like the MDR or the AI Act, explore classification options, and find justification for whether a product qualifies as a medical device or not. 

This approach addresses the strong demand for regulatory clarity—critical for competitiveness and investor trust. Without regulatory literacy uncertainty remains and innovation slows. Today, Lean Entries offers the most nuanced and scalable tooling globally to establish regulatory clarity, covering multiple regulations and expanding to new ones like the Cyber Resilience Act and General Data Protection Regulation (GDPR). Furthermore, we are in the process of empowering the production of the tools with AI.

Question: How can we ensure that simplification doesn’t mean oversimplification — that innovators still internalize the “why” behind the rules?

Our experience shows that the Entries tools act as a wake-up call for innovators. They don’t solve all problems, but make them realize what they don’t know and where they need help. Unlike generic AI tools, like ChatGPT, which often give incomplete or unreferenced answers, the Entries platform provides structured guidance based on official sources and complete references. When innovators apply for support from a European Digital Innovation Hub (EDIH), university, or cluster, the Entries platform ensures they absorb essential knowledge. Compliance builds on that knowledge—setting up a regulatory strategy, Quality Management System (QMS) and implementing processes—but this first step is critical. Beyond guidance, Entries can be harnessed to collect valuable data points—currently over 800—from the five existing tools that could help universities, EDIHs, and the Commission understand what innovators are working on and where compliance hurdles exist. This way, we could serve innovators better and potentially match them directly through APIs to digital services and other service providers throughout their compliance journey. This enables the compression of value chains in innovation.

Heikki Pitkänen, CEO and Founder of Lean Entries

Question: Is Europe at risk of regulatory fragmentation — or can shared literacy frameworks, like those promoted through Lean Entries, help harmonize understanding across borders?

Regulatory fragmentation is a real challenge in Europe. While EU regulations aim for harmonization, many directives—such as NIS2 or the Machinery Directive—allow national deviations and interpretations. This means innovators often face 27 different variations layered on top of the core rules. Beyond safety, privacy and security regulations, there are additional administrative requirements like taxation, IP, and other compliance obligations, making cross-border expansion complex and costly. In my point of view, the European Commission should push for deeper harmonization, learning from best practices within EU Member States and aligning with global frameworks, including the U.S. and other regions. 

Question: How do you see AI sandboxes and EDIHs contributing to regulatory readiness? What should be done to make them more effective in supporting innovators?

AI regulatory sandboxes are a promising initiative, heavily supported by EU funding, to be launched by national competent authorities in August 2026. The assumed sandbox operators, such as EDIHs, already serve as key resources for innovators in the digital and AI space. They provide a strong foundation, but being still young, they need best practices, knowledge sharing and harmonisation of services across Europe. For EDIHs, we propose integrating regulatory literacy at the gateway of each hub. This means offering innovators clear, structured guidance on essential regulations as part of their onboarding process. Our platform Entries can act as a regulatory due diligence tool. Innovators entering an AI sandbox would first complete a basic compliance check through Entries, ensuring they know the most critical requirements, followed by local coaching, training or workshops to confirm their findings. This approach would also feed valuable data back to EDIHs, improving their support services. National competent authorities, Notified Bodies and service providers would experience more straightforward, value-adding transactions with innovators.We suggest starting with a pilot program, which could operate at minimal cost per EDIH to maintain and scale the system. This approach would not only strengthen regulatory readiness but also create feedback loops and analytics to improve support for innovators over time.

Question: You’ve called for a “shared literacy baseline.” What would that look like in practice? Who should lead it – the EU, national authorities, or innovation networks?

All stakeholders need to be involved—the EU, national authorities, and innovation networks. While much of what I’ve explained applies here, I believe the Entries tooling could be the key element to establish a regulatory literacy baseline. At the same time, I’d like to emphasise that training, coaching, and advice remain essential. These should continue through local regulatory experts in workshops where I recommend the innovators pitch their regulatory strategies and learn from peers. Existing elements, such as those offered by EDIHs, universities and incubators, should stay in place. The digital learning component simply creates the wake-up call, possibility to boost efficiency and provide a stable and harmonised learning curve. Activities carried out nationally or by EDIHs, Testing and Experimentation Facilities (TEFs) or AI factories would then become more effective. The European Commission should be strongly involved, endorsing or branding the initiative to show its support. Open-source APIs from Entries should be expected to make this most effective. Unfortunately, the topic of regulatory clarity, as foundational as it has become for European competitiveness, mostly dissolves under other priorities like funding and regulatory simplification. It’s time to make it a visible, actionable and measurable goal for the sake of our innovation!

Question: Can European projects like EVOLVE2CARE or organisations such as the European Network of Living Labs play a role in testing and scaling such literacy tools?

Absolutely. The health sector is an ideal environment for piloting regulatory literacy tools. Entries was originally developed for health tech, and our existing tools already cover key regulations such as MDR, IVDR, AI Act, Data Act, and EHDS. Future tools—like those for the Cyber Resilience Act and GDPR—will also impact healthcare systems. Projects like EVOLVE2CARE could provide the perfect environment to test and scale these tools in real-world settings.

Question: Looking ahead to 2030, what does a “regulation-smart Europe” look like to you?

By 2030, regulatory literacy should be a true baseline for innovators across Europe, supported by AI and data-driven tools. It will be assumed that innovators know what regulations mean for them. If they cannot show their regulatory data—such as classification, applicable regulations, and their compliance pathway—they cannot expect to receive funding or services from EDIHs and other parties. This will become a basic requirement, easily achievable through tools like Entries. By then, the digital and health tech sectors will have strong regulatory sandboxes. Universities and EDIHs will be able to perform due diligence on regulatory basics, ensuring innovators start from a shared understanding of compliance. From there, everyone remains free to compete and innovate, but with shared clarity on compliance. This common understanding will benefit innovators, investors, universities, and authorities alike. Five years is enough to establish this baseline for health tech and digital sectors, measure the results and continue expanding it to other industries.

Question: What message would you share with young innovators or startups who see regulation as a burden rather than a guide?

I think the baseline is that innovators need to understand that safety and security are the baselines for business when it comes to regulated sectors. If an innovator is developing a medical device, safety is the baseline for business. Many startups try to avoid regulatory work or costly clinical investigations. My advice is to integrate regulatory strategy into their business plans and budgets early—and use clinical investigations not only for compliance but also to collect valuable business data, engage early adopters, and strengthen market entry.

Start with what I call the eight early principles. The first four apply broadly:

  1. Qualification – Determine which regulations apply to the product.
  2. Classification – Understand the risk class and the workload ahead.
  3. List your standards – Recognise the best practices instead of re-inventing the wheel
  4. Regulatory Strategy – Make it part of the business plan.

The next four are health tech-specific but can be adjusted to other sectors:

  1. Literature reviews reveal existing clinical practices, competitors and benchmarks and are a natural first step into clinical evaluation and investigations.
  2. Whenever a team member speaks of risks, start writing them down, and collect a good bunch of more from the regulations and standards. Then let a risk management professional help you expand it into a full-blown risk management system.
  3. Study the feasibility of your product with good knowledge of the eventual safety and documentation requirements (i.e., design controls) in mind.
  4. Assess your most critical suppliers for their regulatory competence and include compliance in quality agreements. You should only work with suppliers that make your path to market easier, not harder.

Ignoring these principles creates a high risk of failure. Starting early saves months in the process and ensures your compliance aligns with business goals and market success.

Question: In such a complex regulatory landscape, do innovators need to develop multitasking skills to balance compliance, product development, and business growth?

Yes, absolutely. And innovators need to include early regulatory advice in their budget. If they cannot hire an experienced regulatory professional right away, consider combining a young expert with a consultant who can mentor them. This way, their team builds internal expertise over time to own their compliance, a key business enabler. This also means the leadership team should understand the basics of regulation, and their regulatory people should speak the language of business. Bridging that gap is essential. We’ve seen this challenge in MedTech for years, and now it’s hitting digital health and AI sectors, which face high-risk classifications and complex systems. The sooner innovators build this capability, the stronger their foundation for growth!

As Europe races to build a digital single market grounded in trust and transparency, voices like Heikki Pitkänen’s remind us that innovation and regulation aren’t opposites — they are partners in progress.

One-year EVOLVE2CARE project: Highlights from the 3rd Virtual Plenary Meeting

On November 4–5, 2025, the EVOLVE2CARE consortium gathered online for its 3rd Plenary Meeting, marking a key milestone: the conclusion of the project’s first year and the transition into its second and final phase.

This two-day online meeting served as a moment of reflection and strategic alignment. Partners reviewed progress across all areas of the project, celebrated achievements, and laid the groundwork for the next steps — with a clear shift in focus from building foundations to generating impact.

Highlights from the 1st year – Building strong foundations

Over the past year, EVOLVE2CARE has made significant strides in supporting innovation in Transitional Care:

  • Overall, the project has already achieved 9 out of 19 Key Performance Indicators (KPIs) — a strong signal of momentum and engagement. Work is actively underway to reach the remaining targets.
  • The Open Call for HealthTech innovators and Living Labs to collaborate and test digital solutions for Transitional Care scenarios attracted strong interest from EU’s ecosystems.
  • Two full training programs were delivered, featuring 12 webinars designed to empower both Living Labs and HealthTech innovators and researchers. These sessions helped build capacity, foster collaboration, and share practical knowledge across Europe.
  • The Accelup platform has continued to play a central role in the project as the matchmaking space between innovators and Living Labs. During the plenary meeting, partners shared feedback and discussed improvements to enhance its usability and ensure it remains a practical and intuitive place for collaboration.

Looking ahead – From results to impact

As EVOLVE2CARE enters its second year, the focus shifts toward disseminating outcomes, engaging with EU-level events, and contributing to policy dialogues. In fact, the project΄ key aims will revolve around:

  • Disseminating the results of the Open Call, with dedicated communication efforts to highlight the selected mini-projects and their expected impact; and
  • Organizing knowledge-sharing workshops to exchange best practices and insights with stakeholders.

Throughout the meeting, partners emphasized the importance of collaboration — not only within the consortium but also with external stakeholders, regulators, and decision-makers. The project’s second year will focus on turning lessons learned into actionable strategies, supporting the scalability and sustainability of innovations in Transitional Care. EVOLVE2CARE continues to connect people, platforms, and ideas — building a future where health innovation is inclusive, evidence-based, and ready to scale.

EVOLVE2CARE at the 8th Health IT Conference 2025

On October 30–31, 2025, EVOLVE2CARE proudly participated in the 8th Health IT Conference, held at the OTE Academy Amphitheater in Athens, Greece. This year’s conference, titled “Designing the Digital Healthcare Ecosystem in the Age of AI”, brought together industry leaders, innovators, Greek national authorities, and research communities to explore how artificial intelligence, data, and modern technologies can transform healthcare and strengthen the National Health System.

EVOLVE2CARE was represented by Despoina Petsani, Project Mission Coordinator, who joined the panel discussion “Innovative Digital Solutions and Modern Health Support Tools” alongside three synergy projects: COMFORTage, IRHIS, and SEARCH. In her presentation, “EVOLVE2CARE: Leveraging the Power of Living Labs for Innovation in Transitional Health Care”, Despoina Petsani highlighted how Living Labs act as enablers of real-world experimentation and multi-stakeholder collaboration, accelerating innovation in Transitional Care.

The conference served as a dynamic platform for open dialogue and collaboration, reinforcing EVOLVE2CARE’s commitment to building a sustainable and innovative future for digital health in Europe.

By presenting its approach, EVOLVE2CARE demonstrated the value of Living Labs as catalysts for innovation in Transitional Care, bridging the gap between technology and patient needs.

 

EVOLVE2CARE at Deep Tech CEE Summit 2025

From October 27–29, 2025, the Deep Tech CEE Summit 2025 transformed Warsaw into a vibrant hub of innovation, bringing together over 600 participants from 25+ countries. Founders, startups, investors, and ecosystem leaders gathered to explore the future of Deep Tech across Central and Eastern Europe, showcasing groundbreaking technologies and fostering cross-border collaboration to accelerate innovation.

EVOLVE2CARE was represented by Sploro, with Malgorzata Olszewska onsite actively engaging with innovators and stakeholders. Throughout the Summit, Malgorzata Olszewska introduced the EVOLVE2CARE Open Call, a unique opportunity for HealthTech innovators to collaborate with certified Living Labs and accelerate their digital solutions for Transitional Care scenarios through real-world testing and validation.

With the EVOLVE2CARE Open Call closing on November 6, 2025, the event was a timely occasion to raise awareness among potential applicants from the HealthTech sector. By participating, EVOLVE2CARE strengthened its mission to foster inclusive, human-centric healthcare innovation and connect HealthTech startups with a dynamic European Living Lab network.

Two training programs, one goal — Your feedback matters

Over the past months, EVOLVE2CARE has successfully wrapped up two insightful six-part training programs — one for HealthTech Innovators & Researchers, led by Anthology Ventures, and one for Living Labs, guided by ENoLL.

Across twelve sessions, we saw great participation, masterful speakers, and lively discussions that turned every meeting into a space for shared learning and collaboration. Together, we explored how innovation can move more quickly from the Living Labs to the market and how Living Labs can play a stronger role in supporting that journey.

Now, it’s your turn to assess the experience.

We invite all participants to share their feedback through our short questionnaires. Your insights will help us refine and improve future initiatives.

If you attended at least four out of six sessions, keep an eye on your inbox: your Certificate of Participation is coming soon!

The EVOLVE2CARE Open Call is still open! Take the next step and put what you have learned into practice; innovators and Living Labs are supported to collaborate and test a HealthTech solution in real-world conditions. Apply now: https://evolve2care.eu/open-call/

EVOLVE2CARE Open Call deadline extended to 6 November 2025

In response to the strong interest generated by the EVOLVE2CARE Open Call for HealthTech Innovators and Living Labs, the project is pleased to announce an extension of the submission deadline to 6 November 2025 (17:00 Brussels Time).

The extension offers additional time for HealthTech stakeholders, researchers, SMEs, and innovators to prepare and submit their proposals. It’s a unique opportunity to collaborate with Health and Wellbeing Living Labs across Europe and accelerate innovation in the Transitional Care sector.

Through the Open Call, (up to) ten selected innovators will receive Living Lab services valued at up to €5,000, including co-creation, user engagement, product validation, and access to data and infrastructure. This support will enable innovators to test and refine their solutions in real-world environments before market launch.

The EVOLVE2CARE project team encourages all interested parties to take advantage of this extended timeline and submit their proposals by the new deadline of 6 November 2025.

EVOLVE2CARE at Open Living Lab Days 2025

EVOLVE2CARE proudly participated in Open Living Lab Days 2025, the flagship annual event of the European Network of Living Labs (ENoLL), held in Andorra la Vella from September 30 to October 3, 2025. This year’s edition embraced a unique concept—transforming an entire country into a Living Lab—making Andorra a dynamic testing ground for innovation.

Under the theme “Living Labs for Regenerative Futures: Connecting Local and Global Innovation Ecosystems,” the event brought together Living Lab professionals, public officials, corporate leaders, entrepreneurs, academics, and innovators from around the world. Discussions focused on how Living Labs can go beyond sustainability to regenerate ecological, social, and economic systems actively.

EVOLVE2CARE had a strong and impactful presence, represented by key members from ENoLL and Aristotle University of Thessaloniki (AUTH):

  • Marta I. De Los Rios White and Francesca Sperandio (ENoLL), who contributed to the organization and networking activities.
  • Evdokimos Konstantinidis, Project Coordinator of EVOLVE2CARE and Vice Chair of ENoLL (AUTH), presented the research paper “Optimizing Data Collection Planning for Living Labs’ Access and Effectiveness”. 
  • Despoina Petsani, Project Mission Coordinator (AUTH) of EVOLVE2CARE, who presented the paper “Defining the Role of Living Labs to Clinical Research: Initial Findings for Framework Development.”
  • EVOLVE2CARE members supported the session “Bridging the Gap Between Living Labs and Companies: Towards a Stronger Collaboration Relationship.”

In addition, EVOLVE2CARE was featured at the ENoLL Valorisation Booth, showcasing its mission to accelerate HealthTech innovation through experimentation and collaboration between Living Labs and innovators. Our active participation reflects EVOLVE2CARE’s commitment to fostering collaboration between Living Labs and health innovation ecosystems, paving the way for solutions that regenerate and thrive.

EVOLVE2CARE at InnoHealth Forum 2025

On September 26–27, 2025, EVOLVE2CARE proudly participated in the InnoHealth Forum 2025, a dynamic two-day hybrid event held at JOIST Innovation Park in Larissa, Greece, and online. The forum brought together HealthTech innovators, startups, researchers, and policymakers to explore the future of health innovation in Europe.

EVOLVE2CARE was represented by AUTH and ViLabs, with active participation from Dr. Evdokimos Konstantinidis, Project Coordinator (AUTH Medical Physics & Digital Innovation Lab), Konstantina Tsimpita, and Anastasia Valtopoulou, both Research Associates at Medical Physics & Digital Innovation Lab, and Valia Giannakoudi, Junior Communications Manager at ViLabs.

Throughout the event, the EVOLVE2CARE team engaged directly with stakeholders in the matchmaking room, spreading the word about the EVOLVE2CARE Open Call and its unique opportunities for HealthTech innovators. Visitors to the EVOLVE2CARE stand learned how the project connects startups, SMEs, and research teams with Living Labs across Europe to co-create and test solutions in real-world environments.

A highlight of the forum was the panel discussion “Data-Driven Health | AI, Big Data & Decision Support”, held on Saturday, September 27, where Dr. Evdokimos Konstantinidis shared insights on how data and AI are transforming healthcare decision-making. His talk emphasized the importance of open, co-creative ecosystems in enabling impactful innovation in Transitional Care.

EVOLVE2CARE also shared the spotlight with its sister project, RAISE Science, highlighting their joint commitment to advancing inclusive, data-driven innovation in the HealthTech ecosystem.

EVOLVE2CARE at TOGETHER4HEALTH 2025 in Denmark

From 16–18 September 2025, EVOLVE2CARE was proudly represented at TOGETHER4HEALTH 2025, a high-impact European event held in Denmark, dedicated to transforming and integrating healthcare systems across sectors. Hosted by the North Denmark Region in partnership with Aalborg University Hospital, the conference brought together health innovation stakeholders from across Europe and beyond to exchange knowledge, foster dialogue, and co-create solutions for a more connected and patient-centric healthcare future.

Adriane Thrash from Anthology Ventures (AV) participated actively in the event, engaging with healthcare professionals, policymakers, innovators, and researchers. Through targeted discussions and networking, she promoted the EVOLVE2CARE Open Call, emphasizing the project’s mission to accelerate HealthTech innovation by connecting startups and researchers with Living Labs across Europe.

Throughout the conference, several key themes emerged:

  • Northern Denmark region is investing heavily in digital healthcare, using a quadruple-helix model to build leadership in bio and life sciences.
  • Scandinavian citizens maintain high trust in their healthcare systems, but more must be done to remote communities across Europe.
  • Patient involvement in designing healthcare services is still limited and needs to be prioritized.
  • Imbalances in national health systems continue to hinder innovation from scaling across the EU.
  • Regulatory frameworks like EHDS and AI Act are complex and challenging for innovators; clearer pathways and accessible tools are needed.
  • Digital technologies such as robot caregivers are ready, but societal readiness lags behind—Asia is already ahead in integration.
  • Greater reliance on digital solutions risks alienating at-risk populations. Human-in-the-Loop (HitL) care models are multi-dimensional and offer benefits that go beyond what technology can easily measure. For example, group-living environments that encourage social interaction can lead to outcomes—like preventing dehydration—that surpass the effectiveness of digital tools such as “remember to drink your water” apps.

EVOLVE2CARE’s participation in TOGETHER4HEALTH 2025 reinforced the project’s commitment to building bridges between sectors and countries, and to shaping the future of healthcare through collaboration, innovation, and inclusivity.

Measuring impact & Evaluating success: A recap of the final training session for Living Labs

The sixth and final webinar of the EVOLVE2CARE Training Series for Living Labs took place on 19 September 2025, with a focus on measuring impact and scaling pilots. This session, titled “Measuring Impact & Evaluating Success”, was led by Prof. Dr. Dimitri Schuurman, Senior Research Strategist at the European Network of Living Labs (ENoLL).

Key takeaways from the session

Understanding Living Lab characteristics

Prof. Schuurman emphasized the core elements that define a Living Lab, which include:

  • Multi-stakeholder: Living Labs engage a diverse group of stakeholders, including researchers, businesses, governments, and end-users. This broad collaboration ensures that innovation is inclusive and relevant to all parties involved.
  • Active user involvement: Ensuring the continuous feedback of users throughout the innovation process, from idea generation to final implementation.
  • Orchestration: Orchestration refers to the strategic coordination of all actors in the Living Lab. By aligning the interests and expertise of different stakeholders, Living Labs facilitate effective collaboration and drive the innovation process forward.
  • Co-Creation: Involving all relevant stakeholders in the design and development processes.
  • Real-Life Setting: Unlike traditional laboratories, Living Labs test solutions in real environments, which increases the relevance and applicability of the results.
  • Multi-Method Approach: Each Living Lab adapts its methods based on the problem and stakeholders involved, blending exploratory and confirmatory approaches.

Impact Models and Measuring Outcomes

One of the central frameworks discussed during the session was the Impact Model. This model is essential for understanding how to track the effectiveness of Living Labs over time. It incorporates the Theory of Change, which categorizes results into:

  • Input: Resources and efforts that go into the project.
  • Process: The activities and interactions that drive the project forward.
  • Output (Short-Term): Direct deliverables and tangible results produced immediately after implementation.
  • Outcome (Medium-Term): The effects of those outputs on the targeted stakeholders or systems.
  • Impact (Long-Term): The ultimate, lasting change or influence of the project, contributing to broader societal goals.

This model helps Living Labs track not just the immediate outputs, but also the long-term impacts, offering a roadmap for continuous improvement.


Living Lab Assessment Method


To effectively evaluate the impact of Living Lab projects, the Living Lab Assessment Method was introduced. It is designed to measure the effectiveness across six key areas:

  • Skill Capacity Enhancement
  • Instrumental Capacity Enhancement
  • Network Capacity Enhancement
  • Knowledge Capacity Enhancement
  • Agenda Setting
  • Real Solution Generation

These indicators are critical for understanding how well a Living Lab is contributing to innovation and systemic change in its targeted sector.
A heartfelt thank you to all participants who joined us for the six-part EVOLVE2CARE Training Program for Living Labs led by ENoLL from June to September 2025. Your engagement and contributions made this series a great success. In the coming weeks, all the session recordings will be made available at the ENoLL Living Labbers Academy, so you can revisit the valuable insights shared throughout the program. We look forward to continuing the journey of innovation with you!